Thank you for shopping with Style Rocks. We trust that you have enjoyed your shopping experience with us and we look forward to offering you new and exciting products in the future. We would like you to read our Purchase & Shipping Terms carefully to ensure that you are fully aware of your rights when purchasing products (Products) using the Recurring Payments option via our Style Rocks website (our Website). Your order signifies your agreement to be bound by these Purchase & Shipping Terms, which constitute the agreement between Style Rocks Pty Ltd A.C.N.151 130 479 trading as Style Rocks (we, us, our, or Style Rocks) and you.
You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order. You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Style Rocks is not obliged to re-send the order to the correct address at our own expense. If you submit your order and then realise that you have entered an incorrect delivery address or delivery instructions, please email us immediately.
All prices quoted on the Website or pursuant to your enquiry with us are in Australian Dollars (AUD) and include GST. Costs relating to international orders will be calculated via our integrated currency converter. The actual international currency conversion that you are charged via your bank may vary. We reserve the right to vary the prices displayed on the Website from time to time and without notice to you. Our prices include transport, but not insurance or any secondary attempts to deliver Products to you.
Style Rocks accepts Recurring Payments via PayPal only. After you make the first payment for your order, you will receive a transaction confirmation email, which confirms receipt of your order.
By agreeing to these Purchase & Shipping Terms, you are also agreeing to point 1-8 of the PayPal Recurring Payments and Billing Agreement, which is displayed at https://www.paypal.com/au/webapps/mpp/ua/recurringpymts-full.
1. You authorise PayPal will pay Style Rocks, from your PayPal account, the amounts agreed upon for the purchase of Products from Style Rocks;
2. Style Rocks may hold a small payment to verify your PayPal account. The hold is usually released within 3 to 5 days;
3. When you establish a Recurring Payment with Style Rocks, you are also entering into a Billing Agreement with PayPal; and
4. When Style Rocks requests a payment from your PayPal account, the following process applies:
a. PayPal will attempt to withdraw funds from your PayPal balance first;
b. If you have insufficient funds in your PayPal account, PayPal will look for and attempt to charge a preferred Payment Method that you have set up for the Recurring Payment. You will have the option to select a preferred Payment Method during enrolment, and you can update or change your preferred funding source at any time via the Account Profile section on the PayPal website;
c. If the preferred funding source fails (for example, a credit or debit card expires) and your PayPal account cannot complete a transaction in the first instance, it may be used again to try to complete the transaction;
d. If the preferred funding source in your PayPal account cannot complete a transaction after repeated attempts, each of the other payment methods available in your PayPal account may be used to try to complete the transaction; and
e. You will have the ability to disable funding sources for your Recurring Payment, with the exception that if you have one or more credit or debit cards linked to your PayPal account, then at least one of those cards must be enabled for billing. In some cases, where you do not have the option to select a preferred Payment Method, your default payment method (your PayPal balance, linked bank account, debit card or credit card, in that order) will be used for the Recurring Payment.
We recognise that protection and safety of your payment information is very important. Therefore, we provide you with a very safe and stress-free online shopping experience. We do not store your credit card details at any time so consumer confidence and satisfaction is assured at all times.
We process purchases on business days, which are Monday to Friday and exclude public holidays in New South Wales. If you purchase any of the Products on a non-business day, we will process the purchase on the next business day. We will provide you with a tracking number once we have shipped your order to you.
Within Australia Shipping will be via Fastway Couriers. However, we may use Australia Post for delivery locations outside of the Fastway Courier network. We cannot guarantee delivery times. However, you should receive your delivery as follows: within 3 to 4 weeks for jewellery items; and within 2 to 3 business days for Style Rocks gift certificates. The above delivery services include tracking but do not include insurance.
International We ship to many international destinations. However, if for any reason that your country is unable to be shipped to, then we reserve our right to cancel your order. If you wish for delivery to occur in a country outside of Australia, we recommend that you contact us prior to submitting your order with us. Shipping will be via Australia post. We cannot guarantee delivery times. However, you should receive your delivery between 4 to 5 weeks. If you have not received your ordered items within this timeframe, please email us your full name and order number and we will investigate on your behalf. International customers may be required to pay sales tax, duty and/or customs charges. All taxes and customs charges will be your responsibility and are not included in the cost of the order or shipping charge. Taxes and customs charges vary depending on the Country and State of your shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that may be relevant to you. Style Rocks is not responsible for any additional taxes and customs charges that are requested or charged during the shipment of your order. Order pick-up You are not permitted to pick up your ordered Products.
Style Rocks may cancel your order if for any reason we are unable to provide you with the Products subject to your order. We will contact you should this occur. You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Should any Product be missing from an order, please email us with the order number and the product code or product name of the Product you ordered, and we will make the appropriate investigations.
Any return of Products to us by you will be governed in accordance with our Refunds & Returns Policy.
By agreeing to these Purchase & Shipping terms, you also consent to receive further electronic communications from us in relation to the Style Rocks business, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may unsubscribe at any time from the unsubscribe option on our Home page and within your login account.
The laws of New South Wales, Australia govern these Purchase & Shipping Terms.
Please email us if you have any questions about our Purchase & Shipping Terms. Purchase & Shipping Terms last updated 29 July 2014.